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Am I taking the right course?
The Schools Against Violence in Education workshop is known by many names: School Violence Prevention and Intervention Workshop, S.A.V.E. Workshop, Violence Prevention Workshop, SAVE Workshop, Safe Schools Against Violence in Education, and many others. The Identification and Reporting of Child Abuse Workshop is also known as: Abuse Prevention Workshop, Child Abuse Prevention Workshop, Mandated Reporter Workshop, and many others. These are merely different names for the same exact courses.
Who needs to take the Violence Workshop?
Anyone applying for a teaching certificate is required to take this training.
Who needs to take the Child Abuse Workshop?
Professions requiring the Child Abuse Workshop include:
All persons credentialed by the office of alcoholism and substance abuse services
Any other child care or foster care worker
Any other law enforcement official
Christian Science practitioner
Daycare center worker
Director of a children's overnight camp, summer day camp or traveling summer day camp
District attorney or assistant district attorney
Emergency medical technician
Employee or volunteer in a residential care facility for children
Hospital personnel engaged in the admission, examination, care, or treatment of persons
Investigator employed in the office of the district attorney
Licensed creative arts therapist
Licensed marriage and family therapist
Licensed mental health counselor
Mental health professional
Provider of family or group family daycare
Registered physician assistant
School-age child care worker
School official including (but is not limited to):
School administrator or other school personnel required to hold a teaching or administrative license or certificate
School guidance counselor
School social worker
Social services worker
Substance abuse counselor
FAQ - Frequently Asked Questions
Payment, Registration, and Course FAQs
Does your course meet the New York State requirements?
Yes. We are an approved provider authorized by the New York State Department of Education. Our courses meet the requirements for the School Violence Prevention and Intervention Workshop, the Identification and Reporting of Child Abuse and Neglect Workshop, or Needs of Students with Autism Training.
How much do the courses cost?
How can I pay for the course?
You can pay for the course using your Visa, Mastercard, American Express, or Discover credit card. If your debit card has a Visa or Mastercard logo on it, you may also use it. We also accept PayPal, and for those outside the country or without a credit or debit card, we also accept payment through Western Union, or you can contact us for other arrangements, such as payment by mail.
Will my personal information be safe?
Yes. Our site adheres to the strictest security measures. Your personal information will not be shared with any third party.
I am not in the U.S. May I still take the course?
Of course. We accept credit cards from all countries for payment, and we can send your certificate of completion via email anywhere in the world. If you do not have a credit card, Western Union has offices all over the world where you can send your payment to us.
What is the clock at the top of the course page for?
There is a timer that records time spent per chapter and a second timer that records total time for the course. The State of New York requires that you must spend at least two hours on the course. The clock is a timer that ensures you spend at least the minimum required.
Do I have to complete the course all at once or within a certain period of time?
No. Start and stop as many times as you wish. The timer keeps track of both total time and time spent on each chapter. Take as long as you want to complete the course.
Is there a test at the end of the course?
Yes. There is a small multiple-choice review/quiz. On the Child Abuse Workshop and Violence Workshop, it is not graded. For the Needs of Students With Autism Course, you must make 60%, but you may take the quiz multiple times if you do not pass the first time.
How do I get my course completion on my TEACH account?
We automatically submit your completion to TEACH. It should appear on your account within a week of completion.
How do I get my certificate?
Usually you print your own certificate as soon as you complete the course, or have it emailed to you. You may also have the certficate sent via postal mail, in which case it will arrive in 7 to 10 business days.
After I print my certificate, when do I get my "real" certificate?
The certificate that you print yourself is the "real" certificate. If you request a mailed certificate, it will be identical to the certificate you print yourself. We simply print out the exact same document you do and then mail it to you. The state will accept your self-printed certificate. We offer mailed certificates only for those customers that do not have a printer.
I don't have Adobe Acrobat on my computer - Can you help me install it so I can print my own certificate?
We suggest you use the email option if your do not have Acrobat. We are unable to help you with installing Adobe Acrobat. Should you wish to install it yourself, it is available at http://get.adobe.com/reader/. If you do this, please read the instructions carefully - there are other optional software packages that are installed by default, but you can choose to not download them.
What do I do with my certificate once I print it?
The first page includes detailed instructions.
Do I have to send anything back to you?
No. Please do not send anything back to us.
I have lost my certificate. What can I do?
Simply log into the course again using the same email address and password you registered with. You may print an additional copy or have it emailed to you. You may also request another mailed copy once you log in. If you have forgotten your password, use the link on the login screen to have your password mailed to you. Remember that "PassWord" is not same as "password" - you must enter your password with the same upper and lower case letters as you did when you created it.
Is this the correct workshop? The name is different from what I was given.
The workshop is known by many names: S.A.V.E. Workshop, SAVE Workshop, Safe Schools Against Violence in Education, Violence Prevention Workshop, and many others. The Identification and Reporting of Child Abuse Workshop is also known as: Abuse Prevention Workshop, Child Abuse Prevention Workshop, Mandated Reporter Workshop, and many others. These are different names for the same exact courses.
Common Support Questions
What computers and browsers are compatible with the course?
We support all versions of Microsoft Internet Explorer version 8.0 and above. We also support Chrome, FireFox, Opera, and Safari. You may use an iPad or Android tablet.
I am trying to sign up, but I get a message that my email is already in use.
You have already registered on our site.. Use the "Click Here to Log In" button instead. If you cannot remember your password, click on the link on the login screen to have it emailed to you.
I have forgotten my password, or my password is not working.
Make sure you are entering your password exactly as you entered it, including upper and lower case letters. Click on the "Forgot your password? Click here" link to have your password emailed to you. If you do not receive an email within 10 minutes, check your junk mail folder. If you have spam blocking turned on, disable it, and request your password again.